Frequently Asked Questions

About Our Garments

  • Our garments are created with a deep appreciation for craftsmanship, quality, and the beauty of natural materials. Each piece is individually handmade using organic, hand-loomed fibres, allowing the unique texture, character, and subtle variations of the materials to shine through. Rather than being mass-produced, every garment carries the marks of the hands that created it. resulting in timeless, high quality pieces that can be worn for years to come.

  • All of our garments are handmade in Brighton, East Sussex, taking shape through a considered process from initial design and pattern creation through to production and final finishings. Each stage of the garment creation is completed with precision and attention to detail. By creating each garment in-house, we are able to maintain a high standard of craftsmanship and ensure every piece reflects the care behind its creation.

  • We exclusively work with organic natural fibres, carefully selected for their quality, texture, and timeless appeal. Our hand-loomed cottons are ethically sourced from India, partnering with makers who continue to preserve traditional hand-looming techniques passed down through generations. By choosing natural materials and honouring traditional craftsmanship, we create garments that celebrate the beauty, individuality, and character of each fibre.

  • Yes, each garment is made to order in our Brighton studio. This considered approach allows every piece to be thoughtfully made with the care and attention to detail it deserves. Creating garments individually enables us to honour our sustainability principles by reducing unnecessary waste.

Finding Your Perfect Fit

  • The full size range for each garment is listed on the product page. For detailed measurements, fit guidance, and advice on how to take your measurements, we recommend referring to our Size & Fit page before placing your order. If you would like any additional guidance, we're always happy to help guide you to the perfect fit.

  • As each garment is individually handcrafted, there may be subtle variations in colour, texture, and finish that make every piece unique. These natural differences are a reflection of the organic fibres and traditional techniques used in our process, adding to the character and individuality of each garment. While your piece will closely reflect the images shown, no two garments are ever exactly the same. Each one is thoughtfully created to carry its own unique story.

  • We understand that finding the perfect fit is an important part of choosing a handmade garment. We do offer alterations on selected pieces to help ensure your garment feels truly yours and fits beautifully. If you would like to discuss an alteration, please get in touch through the Contact page with details of your request and we’ll be happy to advise on what may be possible.

Your Order

  • Each garment is thoughtfully handmade to order, allowing us to maintain the highest standards of quality and craftsmanship. All will be ready within two weeks of purchase. This timeframe is designed to accommodate demand while giving each piece the care, precision, and attention to detail it deserves.

  • Once your garment has been carefully crafted and is ready to leave our studio, it will be dispatched using the Royal Mail tracked shipping service. UK deliveries arrive within 2–4 business days from dispatch, while international deliveries typically arrive within 7–14 business days from dispatch. For complete shipping information please refer to our Shipping Page. Shipping costs are calculated automatically at checkout based on your location.

  • Once your garment has been completed and dispatched, you will receive an email confirmation containing your tracking information. All deliveries are sent using the Royal Mail tracked services allowing you to follow your order’s journey from our studio to your door.

  • Each garment is carefully made to order, with production beginning shortly after your order is placed. If you need to make a change or cancellation, please contact us within 24 hours and we will be happy to assist wherever possible. Once production has begun, we are unable to guarantee changes or cancellations.

Returns & Support

  • We hope you love your garment as much as we loved creating it. If you do need to make a return, our Returns page provides full guidance on the process, including eligibility requirements and the steps to follow. We aim to make every return experience as simple and seamless as possible, while ensuring each garment is handled with the care it deserves.

  • You can reach us anytime via our contact page or email. We aim to respond within two business day.

Caring For Your Garment

  • Each garment is crafted from organic, hand-loomed natural fibres, which are delicate by nature and require thoughtful care to preserve their quality and character. We recommend washing your garment at no more than 30°C on a gentle cycle, with a maximum spin speed of 800 rpm. Please avoid harsh chemicals such as bleach and do not tumble dry. Instead, allow your garment to air dry naturally to help maintain its shape, softness, and longevity.

    For full garment care guidance and recommendations, please visit our Garment Care page.

Partnerships

  • We welcome opportunities to collaborate with like-minded creatives, brands, and individuals who align with our vision and values. Each collaboration is carefully considered to ensure it is authentic, purposeful, and mutually beneficial. If you believe there is an opportunity to create something meaningful together, we invite you to get in touch through our Contact page.